Thousands of children turn to Childline as loneliness takes a toll on mental health

Data from Childline reveals that loneliness continues to affect children and young people across the UK, with 4,873 counselling sessions delivered last year to address the issue. This includes both online and phone support from Childline’s network of 13 bases nationwide.

Common reasons cited for loneliness include:

• Bullying or exclusion by peers.
• Moving to a new school or home.
• Parents working long hours.
• Social media pressures, including "FOMO" (fear of missing out).

One 16-year-old told Childline:

I feel so lonely all the time. I end up crying and trying to sleep until the feeling goes away. I’ve tried to help myself, but nothing works. I feel like I’ve been this way forever. I need this to change.

Practical tips for parents to help children cope with loneliness

Childline has shared the following advice to help parents support children experiencing loneliness:

• Communicate openly: Encourage your child to share their feelings without fear of judgement. Active listening can make a huge difference.
• Discover the root of the problem: Gently explore why they might feel lonely and validate their emotions. This can help them feel understood and supported.
• Encourage social activities: Help your child connect with peers through clubs, hobbies, or activities that align with their interests.
• Boost their confidence: Celebrate their strengths and remind them of the positive relationships they already have in their life.
• Create a supportive environment: Loneliness can’t be solved overnight. Foster an atmosphere of openness so your child knows they can come to you with their struggles.

Advice for young people struggling with loneliness

For children feeling isolated, Childline offers these simple steps:

• Take part in activities you enjoy, whether that’s sport, music, art, or reading.
• Prioritise self-care by eating well, staying hydrated, and getting enough rest.
• Seek out ways to socialise, such as joining a club or connecting with a trusted friend.
• Ask for help. Speak to a trusted adult, teacher, or call Childline on 0800 1111.

Young people under 19 can also sign up for Building Connections, an NSPCC-run program where trained befrienders provide personalised support over several weeks to build confidence and develop tools to combat isolation.

Childline Director Shaun Friel emphasises the importance of providing support during the colder, darker months, when loneliness often worsens:

It’s heart-breaking to see so many young people turning to Childline because they feel lonely and isolated. These emotions can become more intense during the winter months, making it vital that children know they’re not alone. Our counsellors are here to listen and provide support.

Where to find help

Childline provides free, confidential support 24/7. Young people can call 0800 1111 or access 1-to-1 chat services on the Childline website. For more information on the Building Connections programme or advice for parents, visit the NSPCC website.

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